The Grand Balkan Tour with Ajet offers a visa-free travel experience covering 6 countries. This special tour lasts 7 nights and 8 days, including accommodation in 4-star hotels and dinner.
With this tour, you will visit 24 cities and 5 capitals in 6 different countries: Albania, Kosovo, Macedonia, Serbia, Bosnia and Herzegovina, and Montenegro. An unforgettable journey awaits you in the heart of the Balkans, the meeting point of civilizations, cultures, and beliefs.
The tour is organized with an all-inclusive approach, without any extra tours and in the spirit of a Kosovan program. Balkan Night in local restaurants and tasting the famous Bosnian Meatballs are also included in the program.
This tour package is prepared with an all-inclusive approach and without extra tours. Accommodation, transportation, guidance, and selected meals are an integral part of the package.
Lunches are not included in the tour price on any day; participants must cover their lunch costs in suitable venues determined by the guide during free time.
Since museum and archaeological site entrances are not included in the tour price, participants wishing to visit the interior spaces of places toured panoramically from outside must pay the relevant entrance fees themselves.
Extra tours that may be organized by the guide during the tour are optional, and the prices of these tours may vary depending on the number of participants and content. These tours are not mandatory.
International travel health insurance is highly recommended; this expense is entirely the responsibility of the participant and is not reflected in the tour price.
Currency: It is sufficient to have Euros for shopping and expenses in all countries covered by the program during the tour. In regions using the local currency, the guide will assist with currency exchange.
Clothing and Equipment: Comfortable walking shoes or sneakers should be preferred during the trip. For night travels, it is recommended to carry a cardigan or similar clothing with you.
Seat Arrangement: Rotations (seat changes) are applied in daily seat planning during our tours. Fixed seats and front seat guarantees are not provided. Seat changes are organized by the vehicle guide.
Customs and Item Limits: To bring items (alcohol, cigarettes, etc.) when entering Turkey from abroad, at least 3 days of accommodation is required. Free shop shopping limits are as follows:
Program Changes: Guides may make changes in the flow of the program depending on weather and road conditions, provided that every place specified in the program is shown.
Cancellation Conditions:
Minimum Participation Requirement: The tour program is organized with a minimum participation of 25 people. If sufficient participation is not achieved, the last cancellation notification date is 20 days before the tour departure and the cancellation status will be notified to you.
Hotel Notification: Hotels provided in the tour program with only category information without a name will be notified to you 2 days before the trip.
Triple Rooms: Triple rooms can be provided depending on hotel availability, and the bed allocated to the third person is smaller than the standard beds in these rooms. Triple rooms consist of 1 large bed + 1 extra bed. Child discounts apply to a single child who complies with the age group and stays with 2 adults.
Breakfast Content: Breakfasts offered at the hotel are generally in continental breakfast format (butter, jam, bread, tea or coffee) according to the breakfast culture of the country. It may be served in a separate hall for groups.
Panoramic City Tours: Panoramic city tours included in the tour package are organized to introduce cities and are conducted with guide narration from inside the vehicle, lasting a maximum of 2-3 hours and do not include museum or archaeological site entrances. Responsibility is not accepted for tours that cannot be carried out due to situations not permitted by local authorities or weather conditions.
Check-in and Flight Procedures: Check-in and boarding procedures for participants in flight tours are personal and must be carried out at the relevant airline counters or online at the airport before the flight. Those who miss the plane are responsible for all necessary new flight tickets and transfer expenses to join the tour.
Types of Vehicles Used: According to the number of people in tour groups, the following vehicles are used:
Customs Transitions: Waiting times at customs gates passed by road may exceed standards. Responsibility is not accepted for negative situations resulting from these waiting times.
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SHAGOTOURS
Fiscal address: Calle Granadillo No 40, MZ 22 LT8, SM 23., Quintana Roo, 77500, México
Website: https://booking.shagotours.com
Contact: FELIPE GONZALEZ GARCIA – [email protected]
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (SHAGOTOURS, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
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-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
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-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at [email protected] . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting [email protected]
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
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-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
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-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://booking.shagotours.com
13. Acceptance