General Conditions:
cali
Day 1. Cali: Arrival in the city of Cali, assistance at Alfonso Bonilla Aragón International Airport, and transfer to the hotel for check-in.
Day 2. Cali – Half-day city tour: Breakfast at the hotel. At the indicated time, pick-up from the hotel to start a cultural walking tour. We will visit incredible places full of history and with architecture that will transport us back to the founding of Santiago de Cali, starting with the Gold Museum and then moving to La Merced Church, where we will learn about the city's beginnings, its foundation, and all the history that developed around this area. From there, we will walk along the river boulevard until we reach Jairo Varela Square. Then, we will delve into the world of salsa by visiting Jairo Varela Square, where we will see the monument to Grupo Niche. We will continue our tour along the traditional Paseo de las Gatas until we reach the iconic Tejada's Cat monument, where we will enjoy a tasting of exotic fruits from the region. We will then head from Tejada's Cat to San Antonio Church. With an incredible panoramic view of Santiago de Cali from this beautiful baroque-style church, we will continue our journey through the colorful streets of this traditional neighborhood until we reach the Lantern Lithography, a place with more than 80 years of tradition, where we will marvel at the most striking and colorful prints that today adorn many murals in the city.
Includes: Private transport, hydration per person, specified experiences, Spanish-speaking guide, and medical assistance card. Duration: 4 hours.
Day 3. Cali – Culture and Nature Route: Breakfast at the hotel. At the agreed time, we will start a cultural walking tour and visit amazing places full of history and architecture that will transport us back to the founding of Santiago de Cali, starting from the Gold Museum to La Merced Church, where we will learn about the city's beginnings, its foundation, and all the history around this area. From there, we will walk to San Antonio Church, with an incredible panoramic view of the city from this beautiful baroque-style church. We will continue through the colorful streets of this traditional neighborhood until we reach the Lantern Lithography, a place with more than 100 years of tradition, where we will be amazed by the most striking and colorful prints that adorn many murals in the city today. We will continue our journey through the valley via gastronomy, enjoying an exquisite three-course menu based on an author's cuisine concept, tasting the most traditional flavors of the region in a restaurant in the San Antonio neighborhood. We will continue to experience nature, arriving at one of Colombia's most important butterfly houses, where we will learn about the butterfly life cycle and have a memorable moment in a butterfly release activity. Once we finish this tour, we will have a personalized guided class to learn how to prepare pandebono and the traditional lulada valluna.
Includes: Private transport, hydration per person, lunch, Spanish-speaking guide, and local medical assistance card. Duration: 7 hours.
Day 4. Cali – Return Home or Connection to Another Destination: Breakfast at the hotel. At the agreed time, transfer to Alfonso Bonilla Aragón International Airport to take a flight (not included) to the next destination.
Transfers:
Airport - hotel - airport transfers.
Internal transfers for activities.
Accommodation:
3 nights at the selected hotel
Meals:
3 breakfasts.
1 lunch.
1 snack.
Activities:
Half-day city tour: Visit Plazoleta Jairo Varela and Paseo de Las Gatas, tasting typical fruits of the region.
Culture and nature route: Cultural walking tour, journey through the valley with gastronomy and nature experience.
Guide:
Spanish-speaking guide.
Local Medical Assistance Card.
Meals not specified.
Voluntary tips (Guides, drivers).
Personal expenses, such as: phone calls, laundry, room service, among others.
Visa processing or consular fees (When required).
Dock taxes and unspecified taxes.
International and/or domestic air tickets.
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Back to homepage Reload pagePRIVACY POLICY & ELECTRONIC COMMUNICATIONS POLICY
SHAGOTOURS
Fiscal address: Calle Granadillo No 40, MZ 22 LT8, SM 23., Quintana Roo, 77500, México
Website: https://booking.shagotours.com
Contact: FELIPE GONZALEZ GARCIA – [email protected]
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (SHAGOTOURS, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at [email protected] . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting [email protected]
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://booking.shagotours.com
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.