General Conditions:
Bogota
Day 1. Bogotá: Arrival in Bogotá at El Dorado International Airport and private transfer to the hotel for check-in. Overnight stay.
Includes: Private transportation, accommodation, and local medical assistance card.
Does not include: Lunch and dinner.
Day 2. Bogotá: City Tour & Monserrate Cable Car Ride (Shared Service):
Breakfast at the hotel. At 8:00 a.m., pick-up at the hotel lobby.
From any point in the city, it is impossible not to notice the mountain that, at 3,152 meters above sea level, overlooks Bogotá. Monserrate is one of Bogotá’s most iconic landmarks, not only because of its natural setting but also because of its religious significance. Its sanctuary has welcomed millions of pilgrims and travelers since its foundation in 1640.
After returning to the city, the tour continues with a panoramic tour of Bogotá’s historic center, also known as “La Candelaria.” During the tour, you will visit the Gold Museum, home to approximately 34,000 pieces of pre-Hispanic gold and more than 25,000 pre-Columbian artifacts.
The tour then continues with a visit to the Mint Museum and the Botero Museum, where works by renowned Colombian artist Fernando Botero are exhibited in various artistic techniques, including painting, drawing, and sculpture.
The tour concludes with a panoramic visit to Bolívar Square and its surrounding landmarks, including the Primatial Cathedral, Nariño Palace, Liévano Palace, and the Palace of Justice. Return to the hotel.
Duration: 6 hours
Includes: Private transportation, Spanish-speaking guide, entrance fees to the Gold Museum, Mint Museum and Botero Museum, Monserrate Cable Car Ride, accommodation, and local medical assistance card.
Does not include: Lunch and dinner.
Important Note: The Gold Museum is closed on Mondays. The Mint Museum and Botero Museum are closed on Tuesdays.
Day 3. Bogotá: Visit to the Salt Cathedral of Zipaquirá (Shared Service): Breakfast at the hotel. At 8:00 a.m., pick-up at the hotel lobby.
Departure to the town of Zipaquirá, located 50 km from Bogotá, heading north through the area known as the “Sabana de Bogotá.” Upon arrival, visit the Salt Cathedral, built inside a salt mine approximately 180 meters underground. It is considered one of Colombia’s most important architectural and cultural attractions and a remarkable work of engineering and religious art.
Return to the hotel.
Duration: 5 hours.
Includes: Private transportation, entrance to the Salt Cathedral and tourist tour, Spanish-speaking guide, and local medical assistance card.
Operating Days: Daily
Does not include: Lunch and dinner.
In the afternoon, we recommend taking a flight after 5:00 p.m. Private transfer to El Dorado International Airport to take your flight (not included) to the next destination.
Includes: Private transportation and local medical assistance card.
Does not include: Lunch and dinner.
**End of Services.
Airport – hotel – airport transfers.
Internal transportation for the activities.
Accommodation:
Experiences:
Spanish-speaking guide.
Local medical assistance card.
Services not specified in the itinerary.
Meals not specified.
Voluntary gratuities (guides and drivers).
Personal expenses, such as telephone calls, laundry, room service, among others.
Visa processing fees or consular fees (when required).
International and/or domestic airfare.
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Back to homepage Reload pagePRIVACY POLICY & ELECTRONIC COMMUNICATIONS POLICY
SHAGOTOURS
Fiscal address: Calle Granadillo No 40, MZ 22 LT8, SM 23., Quintana Roo, 77500, México
Website: https://booking.shagotours.com
Contact: FELIPE GONZALEZ GARCIA – [email protected]
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (SHAGOTOURS, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at [email protected] . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting [email protected]
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://booking.shagotours.com
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.