Enjoy the beauty that Cali has for you.
General Conditions:
Cali
Day 1. Cali: Arrival in the city of Cali, assistance at Alfonso Bonilla Aragón International Airport, and transfer to the hotel for check-in. Accommodation.
Day 2. Cali – Selliva and Roldanillo Village Tour: Breakfast at the hotel. At 7:00 am, land transportation to the magical town of Sevilla. Walking tour through Sevilla where we will visit the main park, Uribe Park, where the traditional Willys jeep will await us to begin an unforgettable coffee tour. We will explore the coffee cultural landscape, visiting coffee plantations and learning about the planting, harvesting, and production processes of specialty coffees. Enjoy a delicious special filtered coffee tasting and immerse yourself in the aroma of authentic Colombian coffee. After the activity, we will have a traditional lunch, experiencing authentic gastronomy of the coffee cultural landscape. Then, continue to Roldanillo for check-in and accommodation.
Duration: 7 hours
Includes: Private transportation, Spanish-speaking guide, Coffee activity, typical lunch, accommodation, and medical assistance card.
Day 3. Sevilla – Grape and Wine Tour and Roldanillo Village Tour: Breakfast at the hotel. At the agreed time, start of the grape and wine tour through the extensive vineyards of Valle del Cauca. Visit the Grape Museum to learn about the history of wine in the region and the production plant to see the wine-making processes. (Includes a glass of wine during the vineyard visit and a wine tasting at the museum with tapas for pairing). Continue with a walking tour in Roldanillo, recognized as a magical town of Colombia, visiting iconic places such as Roldanillo Park, Calle 8, the Rayo Museum, and La Ermita Park. (Includes special filtered coffee tasting experience). Later, enjoy an exquisite gastronomic pairing experience with a 5-course menu paired with house wines. Then transfer to Pueblo Calima for hotel check-in and accommodation (Calima el Darién).
Duration: 8 hours
Includes: Private transportation, Spanish-speaking guide, wine activity, typical lunch, accommodation, and medical assistance card.
Day 4. Roldanillo – Calima and Gastronomic Experience: Breakfast at the hotel. At the agreed time, transfer for our cooking class. Enjoy this guided activity and learn to prepare a snack with organic ingredients, emphasizing the importance of healthy eating. Later, have a special dinner and enjoy a Farm to Table gastronomic experience with a special 7-course menu. Return to the hotel and accommodation.
Duration: 8 hours
Includes: Private transportation, Spanish-speaking guide, gastronomic activity, accommodation, and medical assistance card.
Day 5. Calima - Calima Lake Tour and Pueblo Calima: Breakfast at the hotel. At the agreed time, start the organic garden tour and eco-trail through the hotel, learning about the forest's immunity principles until reaching an organic garden to visit the crops and learn about the origin of all ingredients used in the hotel's Farm to Table concept. (Includes tasting of organic fruits). Then, delight in an author's cuisine lunch with ingredients directly from the hotel's organic garden. Followed by a walking tour of Pueblo Calima, visiting the main park, learning about its history, traditions, and iconic places, then visiting the Calima Archaeological Museum. After the tour, continue to Calima Lake for a one-hour pontoon boat tour, enjoying the diverse and spectacular landscapes. (Includes a drink of choice). Return to the hotel and accommodation.
Duration: 8 hours
Includes: Private transportation, Spanish-speaking guide, gastronomic activity, accommodation, and medical assistance card.
Day 6. Calima – Visit to Ginebra Village and Return to Cali: Breakfast at the hotel. At the agreed time, transfer to the magical town of Ginebra. Start a walking tour of the main park, learning about its history, traditions, and iconic places. Then, enjoy a typical Valle del Cauca gastronomy experience where we will have an exquisite traditional lunch at a typical estate of the region. After lunch, return to Santiago de Cali and transfer to the airport.
Duration: 7 hours
Includes: Private transportation, Spanish-speaking guide, gastronomic activity, transfer to the airport, and medical assistance card.
Note: Please consider scheduling a flight (not included) to your connecting or origin city after 8:00 pm, as the activity ends around 6:30 pm. Otherwise, an additional night may be required.
Day 7. Cali – Next Destination
Breakfast at the hotel.
At the scheduled time, transfer to Alfonso Bonilla Aragón International Airport to take the flight to the next destination (flight not included).
This day includes:Hotel – airport transfer, Medical assistance card
Not included: Lunch, Dinner
Transfers:
Airport - hotel - airport transfers.
Internal transfers.
Accommodation:
2 night in Cali at the selected hotel.
1 night in Sevilla (Magic Town).
1 night in Roldanillo (Magic Town).
2 nights in Calima (Magic Town).
Meals:
6 breakfasts.
2 lunches.
Experiences:
Walking tour through the towns of Sevilla, Roldanillo, and Calima.
Coffee Tour experience.
Grape and wine tour.
Organic garden tour.
Farm to table experience.
Calima Lake tour.
Cooking class.
Local medical assistance card.
Services not specified in the program
Meals not specified
Voluntary tips (Guides, drivers)
Personal expenses, such as: phone calls, laundry, room service, among others
Visa processing or consular fees (When required)
Dock taxes and unspecified taxes
Airline tickets
Session expired. We are continuously updating our offers and flights, continue with us to have new offers
Back to homepage Reload pagePRIVACY POLICY & ELECTRONIC COMMUNICATIONS POLICY
SHAGOTOURS
Fiscal address: Calle Granadillo No 40, MZ 22 LT8, SM 23., Quintana Roo, 77500, México
Website: https://booking.shagotours.com
Contact: FELIPE GONZALEZ GARCIA – [email protected]
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (SHAGOTOURS, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at [email protected] . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting [email protected]
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://booking.shagotours.com
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.